Issue Report Template
Complete the relevant fields, copy the generated Markdown template into the support channel, and attach logs covering the reported occurrence time. See Export Logs.
Issue Report Template
Complete the relevant fields before requesting technical support.
Occurrence Time
Use the exact time and time zone so exported logs can be matched.
YYYY-MM-DD HH:mm:ss UTC+08:00
Issue Description
Describe the visible behavior before adding supporting context.
One-sentence summary and concise supporting detail
Evidence
Attach material from the same reproduction window.
IMGScreenshot or recordingShow the relevant UI or callback sequence.
LOGExported SDK logsInclude the occurrence time and complete reproduction window.
Steps to Reproduce
Start from a clean app and device state whenever possible.
- Initial app and device state
- Actions and API calls
- Point at which the result differs
Expected and Actual Results
Separate the intended result from what actually occurred.
Expected result
Actual result and reproduction frequency
Environment
Versions and hardware determine which contracts apply.
App version
AIBuds SDK version / build
InstallationAllInOne / modular subspecs
iPhone or iPad model
iOS version
Xcode version
AIBuds device model
Device firmware
Camera firmwareIf relevant
AI service providerIf relevant
Feature Context and Diagnostics
Identify the API path and the last state known to be successful.
Documentation page or feature
API being called
Audio or network pathBLE / SCO / Opus / hotspot / RTSP / RTMP / N/A
isConnectedAndReadytrue / false
Last successful callback or event
NSError domain / code / localizedDescription